Returns and Refunds. Dealer may submit a request via website or email for return of product. No returns will be accepted without a Return Merchandise Authorization, whether for restocking or any other reason. Special order materials and sale items are not returnable. Dealer is responsi- ble for return shipping costs. Not withstanding anything to the contrary in these terms, Dealers may not return any products after the 30th day following delivery for any reason other than in connection with a valid warranty claim asserted by the Dealer or unless given permission by an authorized Parker Mountain Machine representative. After returns are inspected and found eligible, proper credit will be given or a replacement product will be substituted. If an item is not currently in stock, we will give an estimated time of when it is expected. Refunds may be issued 5 to 10 business days after approval from an authorized Parker Mountain Machine representative.