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Return Policy

You may return new, unopened, and unused items within 30 days of receiving. All components of the product are necessary in order to be eligible for return.  All returns are subject to a 10% restocking fee, less shipping.  The customer is responsible to cover return shipping costs. Please allow 1-3 business days for refunds to be initiated upon PMM receiving the item for return.

If your order meets the outlined requirements, please ship it back to us at:

Parker Mountain Machine
19 Fire Rd 13
Strafford, NH 03884


It is IMPERATIVE that you include a copy of your order confirmation in the box with “Return” written on it.
 
If the return is a result of PMM’s error (product defect or incorrect item, etc.) PMM will provide a shipping label and the option for the correct item to be replaced or refunded, whichever you would prefer.

 
Please email [email protected] for all return queries.